# Service details: locations, pricing, staff, and order > Change a service on its full page. Set online booking, deposits and its phase, plus locations, location prices and staff on Lilo Pro. **Applies to:** Everyone except service providers Source: https://heylilo.co/help/services/service-details Every service has a full page with more settings than the **Edit service** box. On Lilo Pro, it's also where you choose the service's locations, location prices and staff. ## Open a service's full page 1. Go to [**Catalog** → **Services**](https://app.heylilo.co/dashboard/services) and select **Edit** on the service. 2. At the top of the box, select the expand icon (**Open full page**). The page opens on **Details**. The other tabs you see depend on your plan and your role. To go back, select **Back to Services**. ## Change the basics 1. On the **Details** tab, change the **Service Image**, **Service Name**, **Description**, **Category**, **Color**, **Base Price ($)** or **Duration (minutes)**. 2. Select **Save Changes**. You'll see **Service updated**. Only the owner, admins and location managers can change **Base Price ($)**. If anyone else changes it, Lilo saves nothing on the tab and shows **You don't have permission to perform this action**. ## Choose where it's offered **Applies to:** Lilo Pro 1. Select the **Locations & Pricing** tab. 2. Turn the switch on or off for each location. 3. Select **Save Changes**. You'll see **Location settings updated**. When a service is off at a [location](https://heylilo.co/help/settings/locations), nobody can book it there, online or in Lilo. Location managers and front desk only see the locations they work at. ## Give a location its own price **Applies to:** Lilo Pro · Owners, admins and location managers 1. On **Locations & Pricing**, find the location. Its switch needs to be on. 2. Select **Custom** and enter the price. 3. Select **Save Changes**. To go back to the service's own price, select **Base** and save. On the **Services** page, a service with a location price says **varies by location**. ## Choose who performs it **Applies to:** Lilo Pro · Owners, admins and location managers 1. Select the **Staff** tab. 2. Check everyone who performs the service, and uncheck anyone who doesn't. 3. Select **Save Changes**. You'll see **Staff assignments updated**. The list only shows team members who [can be booked for services](https://heylilo.co/help/team/team-member-profiles). Someone can be booked for the service only at locations where they work and the service is on. Location managers see the people who work at their locations. You can also choose staff in the **Staff** section of the **Edit service** box. ## Choose how clients book it 1. Select the **Settings** tab. 2. Change the settings you need: - **Available for Online Scheduling**: clients can book the service on your booking page. Turn it off to make it staff only. - **Require Deposit**: clients pay a deposit when they book online. Enter the **Deposit Amount ($)**. It has to be more than zero and can't be more than the price. 3. Select **Save Changes**. You'll see **Service updated**. You need payments set up before you can turn on **Require Deposit**. Until then, the tab says **Payments must be set up before you can require deposits.** **Add-on only** on the **Settings** tab hides the service from your main menu, so clients can only add it to another service. While it's on, **Available for Online Scheduling** stays on. **Remote service** on the **Settings** tab means you do the service at the client's address. Clients enter the address when they book online. A remote service can't be booked in the same appointment as in-store services. See [Services at the client's address](https://heylilo.co/help/services/services-at-client-address). ## Put it in a treatment phase The **Sequence** tab puts the service in one of your [treatment phases](https://heylilo.co/help/services/treatment-phases). 1. Select the **Sequence** tab. 2. Under **Phase**, choose a phase. It saves right away. To take the service out of its phase, choose **No Phase (can be booked anytime)**. **Applies to:** Owners, admins and location managers If you don't have any phases yet, select **Manage Phases** to make them. ## Offer add-ons with it The **Add-ons** tab lists the add-on groups clients can pick from when they book this service. Select **Attach existing group** to reuse a group. If you can add services, you'll also see **Add an add-on**, which makes a new one just for this service. See [Add-ons and add-on groups](https://heylilo.co/help/services/add-ons). ## How it works - Changes apply the next time someone books the service. - On a Lilo Booth plan, there's no **Locations & Pricing** or **Staff** tab. Every service is yours, at your one location. - A client can have their own price for a service, set on their profile. It wins over every other price when your team books them. See [The client profile](https://heylilo.co/help/clients/client-profile). **Applies to:** Lilo Pro - A provider's own price wins over the location's price. The location's price wins over the **Base Price ($)**. - A provider's own length counts when your team books. Online bookings always use the service's **Duration (minutes)**. - Contractors and booth renters on your team can set their own price and length for a service in **My Services**. Employees can't. - Front desk doesn't see the **Staff** tab, and can't change prices. ## Common questions ### Why can't clients book this service at one of my locations? **Applies to:** Lilo Pro Check these: - The service's switch for that location is off on **Locations & Pricing**. - Nobody on the **Staff** tab works at that location. - **Available for Online Scheduling** is off, so only your team can book it. ### Why does a provider's price differ from the price I set? **Applies to:** Lilo Pro Contractors and booth renters can set their own price for a service. Clients booking with them pay that price instead of the location's price or the base price. A client can also have their own price, set on their profile. It applies when your team books them. ### Why don't I see Locations & Pricing or Staff? On a Lilo Booth plan, Lilo assigns every service to you at your one location, so these tabs aren't there. On a team account, **Staff** only shows for the owner, admins and location managers. ### Why can't I save a new price? Only the owner, admins and location managers can change prices. That covers the **Base Price ($)**, a location's **Custom** price and the price in the **Edit service** box.