# Business profile and hours > Change your business name, email, phone and description, set the days each location is open, and how to close for a holiday. Source: https://heylilo.co/help/settings/business-profile-and-hours **Business Profile** holds your business's name and contact details. **Business Hours** sets the days each location is open. Clients can only book online on those days. ## Change your business profile **Applies to:** Owners and admins 1. Go to [**Settings** → **Business Profile**](https://app.heylilo.co/dashboard/settings?tab=profile). 2. Change the details you need: - **Business Name**: the name clients see on your booking page, in their emails and in the client portal. - **Description**: a short description of your business. - **Contact Email**: your business's email address. - **Phone Number**: your main number. When your booking page isn't taking bookings, it shows this number so clients can call you. - **Website**: your own website's address. 3. Select **Save Changes**. You'll see **Profile updated successfully**. In the Lilo app, go to **More** → **Business Settings** → **Business Info**. Make your changes under **Business Profile** and tap **Save Profile**. ## Set your business hours **Applies to:** Owners, admins and location managers 1. Go to [**Settings** → **Business Hours**](https://app.heylilo.co/dashboard/settings?tab=hours). 2. If you see every location's hours, select **Edit** next to the one you want. 3. Select a day at the top, like **Mon**. 4. Turn the switch on to open that day, or off to close it. Closed days show **Off**. 5. Choose the **Start** and **End** times. 6. Set your other days the same way. **Copy to all days** gives every day the times of the day you're on. Closed days stay closed. 7. Select **Save Hours**. You'll see **Business hours updated successfully**. Business Hours opens the location chosen in the location menu at the top of the page. Choose **Overview** there to see every location. If you have one location, it opens that location's hours. In the Lilo app, go to **More** → **Business Settings** → **Business Hours**. If you have more than one location, choose the **Location** first. Set your days and times, then tap **Save Hours**. ## How it works - Business hours decide which days each location is open. On a closed day, nobody at that location can be booked online. - The open and close times don't decide when clients can book. Each provider's own hours do. [How Lilo decides open times](https://heylilo.co/help/calendar/how-open-times-work) explains the rest. - You and your team can still book outside business hours by selecting an empty time on the [**Calendar**](https://app.heylilo.co/dashboard/calendar). Lilo flags it under **Things to confirm**, but doesn't stop you. See [Book an appointment](https://heylilo.co/help/calendar/book-an-appointment). - Changing business hours doesn't change anyone's own weekly hours. New team members who take bookings start from business hours, then keep their own. See [Add team members](https://heylilo.co/help/team/add-team-members). - Each location has its own business hours, in its own time zone. The time zone is set in [Locations](https://heylilo.co/help/settings/locations). - Hours are in half-hour steps. The latest closing time is 11:30 PM. **Applies to:** Lilo Booth - If you [show contact info on your Lilo Site](https://heylilo.co/help/lilo-sites/edit-your-site), it lists these hours, with your location's address and phone. Changes here can take up to an hour to show on your site. The Icelantic theme also shows your **Description**. ## Common questions ### Why can clients book outside our business hours? Business hours only decide which days a location is open. The times come from each provider's weekly hours, so change those instead. See [Your availability, time off, and blocks](https://heylilo.co/help/calendar/your-availability). ### How do I close for a holiday? There's no holiday setting. Turning off a day in **Business Hours** closes it every week. To close one date, give everyone who works that day a **Day Off** override for it. [Your availability, time off, and blocks](https://heylilo.co/help/calendar/your-availability) shows how for your own schedule. [Team schedules and approvals](https://heylilo.co/help/team/schedules-and-approvals) covers your team's. ### Why does Business Hours show us open every day? Lilo starts a new location at 9 AM to 5 PM, every day of the week. If you didn't change that when you signed up or added the location, set your real hours in **Business Hours**. ### Why won't my business profile save? **Business Name** can't be empty. If you add a **Contact Email**, it has to be a full email address, or you'll see **Enter a valid email**. The Lilo app also needs one to save. **Website** has to be a web address, like yourbusiness.com. ### Where do clients see my business profile? Your **Business Name** shows on your booking page, in client emails and in the client portal. Your **Phone Number** shows on your booking page when it isn't taking bookings. Your **Description**, **Contact Email** and **Website** don't show on your booking page or in client emails. Each location's address and phone come from [**Settings** → **Locations**](https://app.heylilo.co/dashboard/settings?tab=locations). ### Does changing my business name change my booking link? No. Your [booking link](https://heylilo.co/help/booking/online-booking-page) stays the same, so links you've already shared keep working. ### Why can't I change our business profile or hours? Only the owner and admins can change the business profile. Location managers can change business hours for the locations they work at. Front desk can view both. Ask your account owner for changes. ### Can I do this in the Lilo app? Yes. Go to **More** → **Business Settings**. **Business Info** has your business profile, and **Business Hours** has each location's hours. The app shows each location's time zone, but you change it on the web.