# Locations > See your locations, change a location's name, address, phone, email or time zone, and add a location on Lilo Pro. Source: https://heylilo.co/help/settings/locations A location is a place where clients come to see you. Each one has its own address, phone number, time zone and business hours. Clients see a location's address when they book online and in their appointment emails. ## See your locations [**Settings** → **Locations**](https://app.heylilo.co/dashboard/settings?tab=locations) lists each location with its address, phone, email and time zone. ## Change a location's details **Applies to:** Owners and admins 1. Go to **Settings** → **Locations**. 2. Select the pencil next to the location. 3. In the **Edit Location** box, change what you need: - **Location Name**: what clients see when they choose a location, and in their appointment emails. - **Street Address**, **City**, **State** and **ZIP Code**: where the location is. Start typing the street address, then pick it from the list to fill in the rest. - **Timezone**: the time zone for this location's calendar, open times and hours. Picking an address from the list sets it from the state, so check it. An Arizona address sets **Arizona Time (no DST)**. - **Phone (optional)** and **Email (optional)**: how clients can reach this location. 4. Select **Save Changes**. You'll see **Location updated successfully**. To change a location's hours, see [Business profile and hours](https://heylilo.co/help/settings/business-profile-and-hours). In the Lilo app, you can change a location's address. Go to **More** → **Business Settings** → **Business Info**, edit **Business Address** and tap **Save Address**. Change everything else on the web. ## Add a location **Applies to:** Lilo Pro · Owners and admins 1. Go to **Settings** → **Locations** and select **Add Location**. 2. In the **Confirm Additional Location** box, select **Continue**. 3. On **Location basics**, enter the location's name. Start typing its street address and pick it from the list. 4. Check **Timezone**, then select **Continue**. It starts on Eastern time and changes to match the state when you pick an address. 5. On **Operating hours**, set the days and times the location is open. Every day starts at 9 AM to 5 PM. Select **Continue**. 6. On **Services & packages**, turn off anything this location won't offer, then select **Continue**. You'll only see this step if you have services or packages. 7. On **Team**, select the people who'll work here, then select **Continue**. 8. On **Review**, check the details and select **Create location**. You'll see **Location added successfully**. Each location after your first adds $49/month to your plan, or $490/year if you pay yearly. During your free trial, it costs nothing until you subscribe. [Plans, trial, and billing basics](https://heylilo.co/help/getting-started/plans-and-trial) explains how it's billed. You can't remove a location later, so it keeps counting toward your price. **Then give your team hours there.** The people you chose on **Team** start with days off at the new location, so clients can't book them there online yet. Open each person on [**Team**](https://app.heylilo.co/dashboard/team), select **Schedule** and [set their hours](https://heylilo.co/help/team/schedules-and-approvals) at the new location. If someone sets their own hours, ask them to add hours for the new location. ## How it works - Lilo Booth includes one location. Lilo Pro lets you add as many as you need. - The owner and admins can add and change locations. Location managers and front desk can only view them. - On Lilo Pro, each person's **Locations** section on the **Team** page sets [where they work](https://heylilo.co/help/team/team-member-profiles). Each service's **Locations & Pricing** tab sets where it's offered. See [Service details](https://heylilo.co/help/services/service-details). - Changing a location's time zone shifts the clock times of appointments already booked there, like 10 AM becoming 9 AM. Business hours and weekly hours keep the same clock times. ## Common questions ### Why can't I add a location? - Lilo Booth includes one location, so there's no **Add Location**. - Only the owner and admins can add locations. - If your free trial has ended or your subscription was canceled, Lilo asks you to subscribe first. ### Can I remove or close a location? No. Once a location is added, you can't remove or close it. Check the details on **Review** before you select **Create location**. ### Why can't clients book anyone at our new location? Someone has to be free to take the booking there. Check that: - the location is [open that day](https://heylilo.co/help/settings/business-profile-and-hours) in **Settings** → **Business Hours** - the service is on at that location, on its **Locations & Pricing** tab - the provider works at that location and has hours there [How Lilo decides open times](https://heylilo.co/help/calendar/how-open-times-work) explains every rule. ### Why are our appointment times off? Check the location's **Timezone** in **Settings** → **Locations**. On the web, a new location starts on Eastern time unless you pick its address from the list. Fixing it shifts the clock times of appointments already booked, so check them afterward. For a location in Arizona, choose **Arizona Time (no DST)**. ### Does renaming a location change its booking link? No. A location keeps its [booking link](https://heylilo.co/help/booking/online-booking-page), so links you've already shared keep working. ### Can I manage locations in the Lilo app? Partly. The owner and admins can change a location's address in **More** → **Business Settings** → **Business Info**. **Business Hours** has each location's hours. Add locations and change anything else on the web.