# Team member profiles > Edit a team member's details, photo, bio, locations, services and emails, and what each section of their profile is for. **Applies to:** Lilo Pro · Owners, admins and location managers Source: https://heylilo.co/help/team/team-member-profiles Everyone on your team has a profile. It holds their contact details, role, the locations they work at, the services they do and their hours. To open one, go to [**Operations** → **Team**](https://app.heylilo.co/dashboard/team) and select their name. The top of the profile shows their role, **Active** or **Inactive**, and how they're employed. **Bookable** means clients can book them. **Invite pending** means they haven't accepted their invite yet. If they have their own [booking link](https://heylilo.co/help/booking/share-a-booking-link), it's there too, with **Copy** and **Share**. The sections down the side each have their own **Save Changes** button. Save before you switch sections, or you'll lose your changes. ## Edit their details 1. Open their profile. **Profile** opens first. 2. Change their **First Name**, **Last Name**, **Title**, **Email** or **Phone**. 3. To add or change their photo, select the circle beside **First Name** and choose a JPG, PNG or WebP picture. 4. Write a few lines about them under **Your Bio**. 5. Select **Save Changes**. You'll see **Profile updated**. Clients see their photo and bio when they choose who to book with, if your booking page shows them. See [Booking page settings](https://heylilo.co/help/booking/booking-page-settings). **Email** is where Lilo sends their invite and their emails about appointments. Changing it doesn't change the email they sign in with. ## Choose where they work 1. Open their profile and select **Locations**. 2. Under **Locations**, check each location where they work. 3. For an employee, choose a **Manager** under **Reporting Manager**. That person approves their time off and schedule changes. It's required if they work at more than one location. 4. Select **Save Changes**. You'll see **Locations updated**. When you add a location, their services carry over to it. If they can be booked and now work at more than one location, their hours at the new one start as days off. Set them in **Schedule**. When you remove a location, Lilo removes their services and hours there. **Can be booked for services**, at the top of **Locations**, puts someone on your calendar and lets clients book them. Service providers and booth renters are always bookable. When you turn it on for anyone else, Lilo starts their hours from each location's opening hours, or brings back the hours they had before. ## Choose their services 1. Open their profile and select **Services**. 2. Under **Assigned Services**, check the services they do. **Select all** checks every service in a category. 3. Select **Save Changes**. You'll see **Services updated**. Contractors and booth renters also have **Pricing & Custom Services** here, with their own prices for your services. [Your services as a provider](https://heylilo.co/help/services/your-services) explains how their prices work. ## The other sections - **Role & Work**: their **Role**, **Employment Type** and **Compensation**. To change their role, see [Team roles and permissions](https://heylilo.co/help/team/roles-and-permissions). **Change Type** changes [how they're employed](https://heylilo.co/help/team/employment-types). **Compensation** holds their pay details, like an hourly rate, commission or booth rent. It's optional. [Booth renters](https://heylilo.co/help/team/booth-renters) also have **Booth Renter Settings**, for how your front desk books them and how their clients pay. - **Schedule**: their weekly hours, time blocks, one-day overrides and upcoming time off. For employees, it also sets [whether they can change their own hours](https://heylilo.co/help/team/schedules-and-approvals). [Your availability, time off, and blocks](https://heylilo.co/help/calendar/your-availability) explains how these work. - **Preferences**: their **Calendar color** and which emails they get. [Notifications for you and your team](https://heylilo.co/help/messages/staff-notifications) explains each email. - **Access**: whether they can sign in, and their role once they do. You resend their invite, give them access or remove their sign-in here. [Add and invite team members](https://heylilo.co/help/team/add-team-members) explains invites. The owner and admins also see their **Permission Overrides** here. - **Danger Zone**: deactivate them, or reactivate someone who's inactive. See [Remove a team member or leave a team](https://heylilo.co/help/team/ownership-and-leaving). ## How it works - **Services** and **Schedule** only show for people who can be booked. - An owner's **Danger Zone** shows only to another owner, and only owners can change an owner's role. On your own profile, **Role & Work** doesn't let you change your role. - Location managers can change people who work at one of their locations. In **Locations**, they only see their own locations. - Changes apply right away. Someone who's signed in may need to reload the page to see them. ## Common questions ### Why don't I see Services or Schedule? They only show for people who can be booked. Turn on **Can be booked for services** in **Locations** and select **Save Changes**. ### Why can't I save their locations? Lilo shows the reason next to **Save Changes**: - **Pick at least one location for this provider.** Someone who can be booked needs at least one location. - **A reporting manager is required when assigned to multiple locations.** Choose a **Manager** under **Reporting Manager**. ### I added a location. Why can't clients book them there? Check their hours there. If they already worked at another location, their days at the new one start off. Open **Schedule** and set their hours for that location. ### Can I edit a team member in the Lilo app? No. In the app, a team member's profile shows their details, services and schedule. Make changes on the web.