Share a provider's booking link
Copy or share a team member's own booking link, which opens your booking page with them already chosen and shows only their services.
Applies to: Lilo Pro
Everyone on your team who can be booked has their own booking link. It opens your booking page with that person already chosen, so clients only see the services they do. Share it on a team member's social profiles, or in their texts to clients.
Owners, admins and location managers
Copy a team member's link
- Go to Operations → Team and select the person's name.
- Their link is near the top, under their name and badges. Only people marked Bookable have one.
- Select Copy. You'll see Booking link copied.
To send it straight from your device, select Share instead. If your browser can't share, Lilo copies the link. The button with the arrow opens the link in a new tab, so you can check it first.
The Lilo app doesn't show team members' links. Use Lilo on the web.
Providers can't see their own link in Lilo, on the web or in the app. If you're a provider, ask the owner or a manager to copy it for you from Team.
How it works
- A team member's link is your booking link with /p/ and their name added, like /book/your-business/p/jamie-lee.
- Lilo makes the link from their first and last name when they first become bookable. If someone on your team already has that name, Lilo adds a number. The link doesn't change if you rename them, and you can't edit it.
- Clients see only that person's services that are bookable online. If the person has their own price for a service, clients see that price and book at it.
- If the person works at more than one location, clients choose the location first.
- The link follows your booking page settings. While Online Scheduling is off, it says your business isn't accepting bookings at the moment.
- Bookings stop while your trial or subscription has lapsed.
- If the person stops being bookable or leaves your team, their link shows This page could not be found.
Common questions
Owners, admins and location managers
Why doesn't a team member have a link?
They aren't bookable. Open their profile in Team, turn on Can be booked for services in their Locations section, and select Save Changes. Their link shows up under their name.
Can I change someone's link?
No. Lilo sets it once, from their name.
Can clients book someone else from the link?
Only if your booking page shows your team. That's when Provider Directory is Optional or Required in Customize Widget, and at least two people can be booked. Then the person's name at the top of the page has Change, which opens your team list.
Why does a link say the page can't be found?
The person isn't bookable or isn't on your team anymore. It also happens after your client portal's address changes, because that changes every booking link. The new link is on the person's profile in Team. See The client portal.
Add booking to your website
Put booking on your own website with the booking widget or a link to your booking page, test it first, and what to use if you don't have a website.
The client portal
What clients can do in your client portal, like cancel or see invoices, how they log in, and how to change its link, look, sections and welcome message.