Create your Lilo Site

A Lilo Site is a one-page website for your business, at an address like yourname.heylilo.me. It shows who you are and what you offer. Its booking buttons open your Lilo booking page, so anyone with your link can book.

Only the account owner on a Lilo Booth plan can create one. You set it up on the web, in Settings → Website.

Before you startCopy Anchor Link

Your site can go live once you have:

• At least one bookable service. A service counts when Bookable online is on for it in Services.
• A short bio. A sentence or two about you. It's the first thing clients read.
• An available address. Lilo checks it as you type.

A photo, tagline and social links are optional.

Review the site Lilo drafted for youCopy Anchor Link

Lilo drafts your site from what's already in your account. That includes your name, where you work, your hours and your services. It writes a bio and tagline, suggests an address and picks a theme. You review it all on one screen, instead of the five-step setup below.

1. Go to Settings → Website and select Review and publish, Get started or Continue setting up. You can also select See my website on your dashboard.
2. The first time, a short intro plays. Select Skip to go straight to Meet your website.
3. On Meet your website, open each section and change anything you like. Anything Lilo wrote or picked is marked Suggested until you edit it.
   • Theme: how your site looks. Lilo's pick is marked.
   • Brand look: ready-made colors and corners. A look saves as soon as you pick it. Your booking page uses it as well. You can fine-tune it later in Settings → Company Branding.
   • About you: an optional Photo, your Short bio and an optional Tagline. Write it again writes a fresh bio and tagline from your details.
   • Web address: your address. You'll see Available when it's free.
4. Select Publish. If it's grayed out, the note next to it says what's missing, like a bio under 20 characters or an address that isn't available.
5. On You're live, select Copy to copy your address. The cards below help you add it to your Instagram bio, an Instagram story and your Google Business Profile. When you're done, select Continue to website settings.

The phone preview updates as you edit. Lilo keeps your changes if you leave. Nothing is public until you select Publish. No bookable service yet? Publish helps you add one first (see below). If you select Write it again many times in a short time, Lilo asks you to try again a little later.

The draft screen has no place for social links. Add them after you publish, from Edit site → Edit profile & bio.

Set up your site step by stepCopy Anchor Link

Go to Settings → Website and select Get started, or Continue setting up if you've started before. If you see Step 1 of 5, follow these steps:

1. Tell clients about you. Write your Short bio. If you like, add a Profile photo, a Tagline and links to your Instagram, TikTok, Facebook or website. Select Continue.
2. Make it feel like you. Choose your colors, font, corner shapes and button style, and upload a logo if you have one. These save to your brand. Your booking page uses them as well. Your site uses only your colors, corner shapes and text size. Select Continue.
3. Choose a theme. Pick Editorial, Minimal, Bold, Barber or Icelantic. Each one arranges your content differently and keeps your colors. Select Preview site to see the whole site with your real bio and services, then select Continue.
4. Pick your address. Type the address you want under Choose your subdomain. Lilo shows whether it's available, plus a summary of what you're about to publish. Select Publish site.
5. You're live. Your site is public. Select Copy link to share it or Open site to see it. When you're done, select Go to analytics.

Your profile and branding save each time you select Continue. Your theme and address only save when you publish. If you leave before then, you'll choose them again when you come back.

If you don't have a bookable service yetCopy Anchor Link

If you start setting up without one, Lilo opens Add a service to publish your site:

• The first button adds starter services for your kind of business. You can edit their prices. Nothing is added until you save. The button is named after a service category, or says Add from starter menu.
• Add one manually takes you to Services.
• Keep building without services lets you keep setting up. You can't publish until at least one service is bookable online.

Already have your menu on another booking site? Select Paste my booking link, paste the page where clients book you today, and select Send it to Lilo. Someone at Lilo copies your services, prices and durations into your account for you.

Choose your addressCopy Anchor Link

Your address is the name before .heylilo.me. It's free with Lilo.

• Use 3 to 30 lowercase letters, numbers and hyphens. It can't start or end with a hyphen, or have two hyphens in a row.
• A few words are reserved for Lilo, like www, admin, help and book.
• Each address belongs to one site. If the one you want is taken, try a variation.

After you publish, you can change your address once every 90 days, from Edit site → Change subdomain. For 30 days, your old address sends visitors to the new one. See Edit your Lilo Site.

Have your own domain, like yourbusiness.com? You can connect it after you publish, from Edit site → Custom domain. Your heylilo.me address also keeps working. See Use your own domain.

What clients seeCopy Anchor Link

Your site is a single page with:

• Your name at the top, your photo if you added one, and your bio. It shows your first and last name. To show your business name instead, go to Edit site → General settings after you publish.
• Your bookable services, with durations and prices rounded to the dollar. Only the Icelantic theme groups them under category headings. Long menus show the first few services and a button to see the rest.
• Your social links. Every theme except Minimal also has a line saying walk-ins are welcome, or that you work by appointment.
• Your tagline, at the top of the Editorial and Icelantic themes. It also shows in the link preview when you share your site.

Your gallery, testimonials and contact details are off at first. Turn them on after you publish, from Edit site → Manage gallery, Manage testimonials or Manage contact info. Edit your Lilo Site has the steps.

Each service's button opens your booking page with that service already picked. The main booking button opens the same page from the start. Clients book just like they do from your booking link.

How it worksCopy Anchor Link

• It uses what's already in Lilo. Your services come from Services. Your look comes from Settings → Company Branding. Your booking page and client portal use it as well. The site uses only your brand colors, corner shapes and text size. Each theme keeps its own fonts and background, and the site doesn't show your logo.
• It's live right away. Your site is public at your address as soon as you publish.
• After you publish, Settings → Website shows your address, View site and Edit site. It also shows your page views and service clicks.
• Service changes can take up to an hour. After you add or edit a service, it can take up to an hour to show on your site.
• Previews use sample content. The small theme previews, the website card on your dashboard and the sample site on the Website tab's first screen show a sample bio, services, photos and reviews. The full preview and your live site show only your own details.
• If your paid Lilo Booth subscription ends, your site is paused. Visitors see a short note that you're no longer taking bookings through Lilo, plus your social links. Subscribe again within 30 days and it comes back at the same address. After that, it's removed for good.

Common questionsCopy Anchor Link

Why can't I publish my site?Copy Anchor Link

You need at least one service with Bookable online on, a bio, and an available address. Lilo shows you what's missing before you publish.

Why does a preview show services I don't offer?Copy Anchor Link

The small theme previews, the website card on your dashboard and the sample site on the Website tab's first screen use sample services. Your live site shows only your own services. If it lists ones you don't offer, they're in Services. They're often added from the starter menu. Remove them there. It can take up to an hour for them to disappear from your site.

Why does my site say walk-ins are welcome?Copy Anchor Link

That line comes from a walk-in setting you can't change in Lilo yet. If it's wrong for your business, use Contact support in your account menu.

Why do clients see that I'm not accepting bookings?Copy Anchor Link

Your site's booking buttons open your Lilo booking page. If Online Scheduling is off in Settings → Booking Page, that page tells clients you're not accepting bookings. Turn it back on. Bookings also stop while your trial or subscription has lapsed.

Can I take my site down after publishing?Copy Anchor Link

Not on your own yet. Unpublish site in the Edit site menu isn't available yet. To take your site down, use Contact support in your account menu.

Can I set up my site in the Lilo app?Copy Anchor Link

No, you build and publish it on the web. In the Lilo app, tap the website card, then tap the button to email yourself a link. Open it on a computer to finish.