LiloHelp Center
Lilo Sites

Edit your Lilo Site

Change your site's bio, photo, theme, colors, gallery, testimonials, contact info, display name or address after it's live, and read its stats.

Applies to: Lilo Booth

Once your site is live, you change it from Settings → Website. Almost everything starts from the Edit site menu at the top of that page. Setting up a site for the first time? See Create your Lilo Site.

  1. Go to Settings → Website and select Edit site.
  2. Choose Edit profile & bio.
  3. Change your Profile photo, Short bio, Tagline or Social links. For Instagram, TikTok and Facebook, you can type a handle like @yourname or paste a link.
  4. Select Save. You'll see Saved.

Your site needs a bio, so Save is grayed out while it's empty. Cancel leaves without saving.

Change your theme

  1. Select Edit site and choose Change theme.
  2. Select a theme. To see your whole site in it first, select Preview site.
  3. Select Save. You'll see Theme updated.

Your details and colors carry over. Each theme lays them out its own way.

Change your colors

  1. Select Edit site and choose Edit branding.
  2. Make your changes and select Save. You'll see Saved.

These are the same settings as Settings → Company Branding. Changing them also changes your booking page and client portal. Your site uses only your colors, corner shapes and text size. See Company branding.

Add photos of your work

  1. Select Edit site and choose Manage gallery.
  2. Select Add images, or drag photos onto it. Use JPG, PNG or WebP photos up to 10 MB each.
  3. Turn on Show gallery on your site.

Each change saves right away. You can add up to 12 photos. Hover over a photo to move it with the arrows, or select Remove, then Confirm remove. Turning the switch off hides the gallery and keeps your photos.

Add testimonials

  1. Select Edit site and choose Manage testimonials.
  2. Under Add a testimonial, type the Quote and the Author name. You can also add Context, like the service they had.
  3. Select Add. You'll see Testimonial added.
  4. Turn on Show testimonials on your site.

You can add up to 12. Use the arrows to change their order, or select Edit to change one. To delete one, select Remove, then Confirm. Each theme shows them in its own style.

Show your contact info

Your site can show your street address, phone number and hours.

  1. Select Edit site and choose Manage contact info.
  2. Check the Preview. It shows what clients will see.
  3. Turn on Show contact info on your site.

Lilo takes these details from your location. To change your street address or phone, go to Settings → Locations, or select Edit location under the Preview. Then select the pencil next to your location. To change your hours, go to Settings → Business Hours.

Show your business name

By default, your site's header and footer show your first and last name.

  1. Select Edit site and choose General settings.
  2. Under Site display name, select Business name. To switch back, select Your name.

It saves as soon as you select it. The business name comes from your business profile, in Settings → Business Profile.

Change your address

  1. Select Edit site and choose Change subdomain. You can also select Change subdomain under Your address.
  2. Type your New subdomain. Lilo checks if it's available as you type.
  3. Select Save subdomain. You'll see Subdomain updated.

For 30 days, your old address sends visitors to the new one. After that, it stops working and someone else can claim it. Once you change your address, it's locked for 90 days. Until then, the box shows how many days are left. New addresses follow the same rules as when you set up your site.

Want your site at a domain you own, like yourbusiness.com? See Use your own domain.

See how your site is doing

The Website tab shows your site's numbers for the last 30 days. Select 7d to see the last 7 days instead.

  • Page views: how many times people opened your site. Reloading the page doesn't count again.
  • Service clicks: how many times visitors selected one of your services to book it. General booking buttons, like Book now, don't count. For now, it only counts clicks on the services under Top services clicked.
  • Top services clicked: your three most-clicked services.

How it works

  • Most changes show right away. That includes everything in the Edit site menu. Changes you make elsewhere can take up to an hour to show. That includes your services, street address, hours and business name, and anything Lilo AI changes for you.
  • Photos, testimonials and contact info start hidden. Each has its own switch. Turning one off keeps what you added.
  • Until you add photos, the Website tab shows an Add photos card under Finish your site. Testimonials get a matching card. I'll set this up later hides a card in that browser.
  • To copy your address, select it next to Live at the top of the Website tab. View site opens a full-size preview.

Common questions

Why don't my photos or testimonials show on my site?

Each section has its own switch, and both start off. From Edit site, open Manage gallery or Manage testimonials and turn on Show gallery on your site or Show testimonials on your site.

Why won't my photo upload?

The gallery takes JPG, PNG and WebP photos up to 10 MB each, and 12 photos in all. Other files aren't added. Save the photo as a JPG and try again, or remove a photo if you already have 12.

Why is my photo cut off on my site?

Each theme crops gallery photos to fill its frames, so the edges can be cut off. Lilo keeps the middle of the photo. Choose photos with the subject near the center.

Why is my site showing the wrong phone number or hours?

Your site uses the street address and phone of your location in Settings → Locations, not the phone in Business Profile. Your hours come from Settings → Business Hours. After you fix them, your site can take up to an hour to update.

Why does my site say I'm open 7 days a week?

Every theme except Minimal shows how many days a week you're open. Lilo counts the open days in Settings → Business Hours, even when your contact info is hidden. New accounts start open every day, so set your real hours there. Your site can take up to an hour to update.

What happens to my old address?

For 30 days, it sends visitors to your new address. After that, it stops working and anyone can claim it. Update it wherever you've shared it, like your Instagram bio. Your booking link doesn't change.

Why can't I change my address?

You can change it once every 90 days, and the box shows how many days are left. If the address you want is taken, reserved or doesn't follow the rules, try a variation.

Why is my click-to-book rate 0%?

Lilo doesn't count bookings that start on your site yet. The card shows 0%, or a dash before anyone selects a service. Bookings made from your site still show on your calendar as usual.

Can I see stats for more than 30 days?

Not yet. The 90d and Custom ranges and Traffic over time aren't available yet.

Can I edit my site in the Lilo app?

No. Use Lilo on the web, in Settings → Website.