Employees, contractors, and booth renters
How employees (W-2), contractors (1099) and booth renters differ in Lilo, from hours and time off to services and pay details, and how to change someone's type.
Applies to: Lilo Pro
Everyone on your team has an employment type: employee, contractor or booth renter. The type decides who sets their hours, whether their time off needs approval, and what they can change about their services. Their role is separate. It decides their permissions (see Team roles and permissions).
Lilo doesn't run payroll or create tax forms. The type only changes how Lilo works for that person.
How the types compare
| Employee (W-2) | Contractor (1099) | Booth Renter | |
|---|---|---|---|
| Role | Any role | Any role | Always Service Provider |
| Weekly hours | You set them, unless you let them change their own | They set their own | They set their own |
| Time off | Needs approval, unless you turn on auto-approve | Approved right away. Lilo emails their managers. | Approved right away. Nobody is told. |
| Services | You choose them | You choose them | They add and remove their own |
| Prices and lengths | Your menu's | They can set their own | They can set their own |
| Their own services | No | No | They can create them |
| Schedule page | My Schedule | My Availability | My Schedule |
On a profile, W-2, 1099 or Booth Renter shows under the person's name.
Employees (W-2)
You set an employee's hours on their profile. You can also let them change their own hours, with or without your approval. Their time off needs approval unless you turn on Auto-approve scheduling requests for them. See Team schedules and approvals.
Employees offer the services you give them, at your prices.
Contractors (1099)
Contractors set their own hours on My Availability. Their changes apply when they save. You can't change their hours. When they take time off, it's approved right away and Lilo emails their managers.
You choose which services they offer. They can set their own price and length for each one in My Services (see Your services as a provider).
Booth renters
A booth renter rents space in your business and runs their own book. They set their own hours and take time off without approval. They build their own menu from your services and ones they create. They can also ask you to send campaigns to their clients. See Booth renters on your team.
This is different from the Lilo Booth plan, which is a separate account for someone who works on their own.
Owners, admins and location managers
Choose a type when you add someone
When you add someone with Add on the Team page, choose their Role first. Then choose their Employment type: Employee, Contractor or Booth Renter. Booth Renter only shows for the Service Provider role. See Add and invite team members for the rest of the steps.
Owners, admins and location managers
Change someone's type
- Open Team and select the person's name.
- Select Role & Work.
- Under Employment Type, select Change Type.
- Choose Employee (W-2), Booth Renter or Contractor (1099).
- Select Confirm Changes. You'll see Employment type updated.
Then check their Compensation in the same section. If their old pay type doesn't fit the new type, choose a new one and select Save Changes.
What changes:
- To Booth Renter: they become a Service Provider who can always be booked. They need a login. If Lilo asks for an Email for Invite, it sends them an invite there.
- From Booth Renter: the services they created are turned off, and they can't create new ones.
- To Contractor: they set their own hours from then on.
- To Employee: you set their hours until you let them change their own.
Pay details
Compensation in Role & Work is optional and marked Coming soon. Lilo doesn't run payroll, but the Provider Revenue report uses these details for its pay columns (see Reports). The choices depend on the type:
- Employee: Hourly, Salary, Commission or Hourly + Commission, plus an FLSA status.
- Contractor: Revenue Split.
- Booth Renter: Rent, with a Rent amount and Cadence.
How it works
- Employees and contractors can have any role. A booth renter is always a Service Provider.
- Owners can't become booth renters, and nobody can make themselves one, so Change Type doesn't offer Booth Renter on an owner's profile or your own.
- Owners and admins don't need approval for their own hours or time off, whatever their type.
- Contractors and booth renters can set their own price and length in My Services. Employees can't.
- Add only offers Booth Renter to some types of business, like salons, barbershops, nail studios and tattoo studios.
Common questions
Does the employment type affect payroll or taxes?
No. Lilo doesn't run payroll or create tax forms. The type only changes how Lilo works for them, like who sets their hours.
Why can't I choose Booth Renter?
When you add someone, Booth Renter only shows after you choose Service Provider as their role. Add also only offers it to some types of business, like salons, barbershops, nail studios and tattoo studios.
What happens to a booth renter's own services if they become an employee?
Lilo turns off the services they created, so nobody can book them anymore. The services from your menu that they offer stay.
Can an employee change their own hours?
Yes, if you let them. See Team schedules and approvals.
Can I change someone's type in the Lilo app?
No. Change it on the web, in their Role & Work section.
Team roles and permissions
What each role can do, how to change someone's role, how to adjust permissions for a role or one person, and the permission history.
Team schedules and approvals
See your team's hours for the week, set an employee's hours, choose who can change their own, and approve or deny time off and schedule changes.