Booth renters on your team
Add a booth renter to your Lilo Pro team, choose whether your team books and checks out their clients, and see what renters manage on their own.
Applies to: Lilo Pro
A booth renter rents a chair or booth in your business and runs their own book. In Lilo, they're on your team as a service provider who sets their own hours, services and prices. Someone who works on their own has their own Lilo Booth account instead (see Set up Lilo Booth).
Owners, admins and location managers · Salons, barbershops, nail studios, tattoo studios and businesses set up as Other
Add a booth renter
- Open Team and select Add.
- Enter their name and Email. Lilo sends their invite there.
- Under Role, choose Service Provider. Then choose Booth Renter under Employment type.
- Choose their Front desk booking access and turn Checkout through business POS on or off. See the next section for what these do.
- Work through the rest of the steps. Choose where they work and any of your services they offer. They can change their services later.
- On Review, select Create Team Member.
Lilo emails them an invite. They can set up their own services and hours after they accept.
Already on your team? Open their profile, select Role & Work, then select Change Type. Choose Booth Renter and select Confirm Changes. If Lilo asks for an Email for Invite, enter their email first. Lilo sends them an invite there.
Owners, admins and location managers
Choose how your team works with them
- Open Team and select the renter's name.
- Select Role & Work.
- Under Booth Renter Settings, choose their Front desk booking access. It decides when they show in the provider menu as your team books an appointment:
- All Clients: for every client.
- Existing Clients Only: only for clients who've booked with them before.
- None: never. Clients book them online.
- Turn Checkout through business POS on or off:
- On: your team checks out their appointments in Lilo, like anyone else's.
- Off: Lilo skips checkout for their appointments, and they take payment themselves.
- Select Save Changes. You'll see Changes saved.
Location managers can only change renters at their own locations.
What booth renters manage themselves
- Hours and time off: they set their hours on My Schedule. Nobody else can change them. Their time off doesn't need approval, and Lilo doesn't tell anyone about it.
- Services and prices: in My Services, they add services from your menu or create their own. They set their own prices and lengths and can remove services.
- Campaigns: they can't send campaigns, but they can ask you to send one. See Campaign requests from booth renters.
Everything else works like any service provider's account. See Team roles and permissions.
If you rent a booth
- Set your hours and block time off on My Schedule. See Your availability, time off, and blocks.
- Build your menu and set your prices on My Services. See Your services as a provider.
- Ask the business you rent from to send a campaign to your clients from Marketing. See Campaign requests from booth renters.
- The business decides whether its team can book you and whether it checks out your clients in Lilo.
How it works
- A booth renter is always a Service Provider and can always be booked. They need their own login.
- Lilo doesn't collect rent or pay renters their share. Card payments you take in Lilo for their appointments are paid out to your business's bank account, like everyone else's.
- Front desk booking access changes the provider menu for everyone on your team, including the owner. It doesn't change online booking.
- With Checkout through business POS off, the calendar shows Provider handles payment instead of Check Out. Lilo only skips checkout when every provider on the appointment has it off. See Check out an appointment.
- Clients they book are in your client list. By default, they only see the clients they added or have appointments with.
Owners, admins and location managers
- Under Compensation in Role & Work, Rent is the only option. It's marked Coming soon. You can note their Rent amount and Cadence, but Lilo doesn't charge it.
- If they stop renting, select Change Type in their Role & Work. The services they created are turned off. As an employee, you set their hours from then on. See Employees, contractors, and booth renters.
Common questions
What's the difference between a booth renter on my team and Lilo Booth?
A booth renter on your team works inside your Lilo Pro account. Their clients are in your client list, and payments you take in Lilo go to your business. Lilo Booth is a separate plan for someone who runs their own business on their own. See Plans, trial, and billing basics.
Why isn't a booth renter listed when we book an appointment?
Their Front desk booking access may be None, so they never show in the provider menu when your team books. With Existing Clients Only, they only show for clients who've booked with them before. In the Lilo app, a renter set to Existing Clients Only doesn't show at all, so book them on the web. The owner or a manager can change the setting in the renter's Role & Work section. The renter also needs to offer that service at that location.
Can I change a booth renter's hours?
No. They manage their own schedule, so ask them to change it.
Can my booth renters take bookings on their own website?
Yes. Any website can take bookings with your booking widget, yours or theirs. Add booking to your website shows how.
Do I approve a booth renter's time off?
No. Their time off is approved as soon as they add it, and nobody is notified.
Team schedules and approvals
See your team's hours for the week, set an employee's hours, choose who can change their own, and approve or deny time off and schedule changes.
Remove a team member or leave a team
Deactivate someone who no longer works for you, bring them back later, remove someone's login, leave a team yourself, and hand the business to a new owner.