Set up Lilo Booth

Lilo Booth is for the independent, a solo business owner or a booth/suite renter. You're the owner, the only person clients can book, and you don't have additional staff helping run operations.

Sign up at app.heylilo.co/get-started and choose I run my own practice, or in the Lilo app tap Start your free trial, then I'm an independent. Lilo offers a no-card-needed 30-day free trial for all new accounts.

After sign-up, here is where you stand:Copy Anchor Link

Most of the following can be modified during onboarding.

• Your business is named after you, like "Jane's Studio". Change it in Settings → Business Profile.
• You're bookable 9 AM to 5 PM every day, weekends included, until you set your own hours in My Schedule.
• Online booking is on. Clients can book as soon as you have a service.
• Checkout-First Workflow is on, so there's no check-in step. Turn it off in Settings → Appointments if you'd rather check clients in. See Check-in, statuses, and no-shows.
• Your free trial begins and runs for 30 days. See Plans, trial, and billing basics.

Add your servicesCopy Anchor Link

There are three ways to set up your service menu:

1. Use Lilo's starter menu (it's built for the business type you select using industry averages). It's available during onboarding and on the Catalog → Services page (arrow button next to New service).
2. Import your menu via migration. This is available during onboarding. If you skipped it, please reach out to Lilo support. See Switch to Lilo.
3. Create your service menu. If you are a new business, have used traditional methods like pen & paper, or want a fresh start, add your services manually on your Catalog → Services page.

I selected White-glove migration and pasted my booking link. What happens now? Someone at Lilo copies your services, prices and durations into your account. You will be notified via email once it's finished.

Set and update your hoursCopy Anchor Link

To set your hours, go to My Schedule. Your availability, time off, and blocks covers the rest.

Take card paymentsCopy Anchor Link

You need payments connected to take cards, save cards on file and collect deposits. Go to Settings → Payments, enter your business name and email, and select Set Up Payments. Lilo hands you to Stripe to finish. Connect payments and get paid out covers the rest, including your payouts.

Want to take deposits during bookings? See Deposits and payments at booking.

Start taking bookingsCopy Anchor Link

Clients can book through your booking link, the booking widget on your own website, or a Lilo Site. The link and the widget code are in Settings → Booking Page. See Your online booking page.

Want a website? Lilo Booth includes one. See Create your Lilo Site.

You're done whenCopy Anchor Link

• Your services are in and bookable.
• Your schedule is set.
• You can take card payments and receive payouts.
• Your booking link is public and ready to be shared.

Common questionsCopy Anchor Link

Why can clients book me on days I don't work?Copy Anchor Link

Until you set your own hours in My Schedule, Lilo uses 9 AM to 5 PM every day. See Your availability, time off, and blocks for fine-tuning your schedule.

Can I add an assistant or a second location?Copy Anchor Link

No. Lilo Booth is for one person at one location. If you want to migrate your account to a Pro account, please contact support.

I rent a booth from a business that uses Lilo. Can I join their team with this login?Copy Anchor Link

No. A Lilo login works with one business. To join their team as well, ask them to invite you at a different email address. See Join a team.