Your services as a provider
See the services you do and your price for each. Contractors and booth renters set their own prices, and booth renters add and remove services.
My Services lists the services you do, with your price and length for each. What you can change depends on how you work with the business.
| You work as | What you can do |
|---|---|
| An employee (W-2) | See your services and prices. Your manager chooses them. |
| A contractor (1099) | Set your own price and length for each of your services. |
| A booth renter | Add services from the business's menu, create your own, set your own prices and lengths, and remove services. |
Set your own price or length
If you're a contractor or rent a booth:
- Go to My Services.
- Select Override next to the service.
- Enter a Price Override, a Duration Override, or both. Leave one empty to use the business's.
- Select Save. You'll see Service pricing updated.
The service now shows Override. If you work at more than one location, Override on the service changes it at all of them. To change one location, select the arrow next to the service, then Override on that location.
In the Lilo app, go to More → My Services and tap the service. Enter Your Price or Your Duration (minutes) and tap Save Changes. Reset to Base goes back to the business's price and length.
Set up your services the first time
If you rent a booth and haven't added any services yet, My Services walks you through it.
- Select Get Started.
- Select the business's services you offer, then select Continue.
- Under Your Price and Your Duration, enter your own price and length where they differ. Leave a box blank to use the business's. Select Save & Continue.
- Select + Add Custom Service to add services the business doesn't have, or select the Skip button.
- Select Set My Hours to choose when clients can book you, or I'll do this later.
See Your availability, time off, and blocks for setting your hours.
Add services from the business's menu
If you rent a booth:
- Go to My Services and select the Browse Catalog tab.
- Check each service you offer. Select all checks a whole category.
- Select Add with the number you picked, like Add 2 Selected. You'll see how many services were added.
The services go on your menu at the business's price and length. Set your own with Override.
Create your own service
If you rent a booth, you can offer services that aren't on the business's menu.
- Go to My Services and select Add Custom Service.
- Enter the Service Name, Price and Duration (min). Add a Description, Category or Color if you like.
- Select Create Service. You'll see Custom service created.
Your own services show Custom. To change one, select Edit next to it, make your changes and select Save Changes.
In the Lilo app, tap Browse Catalog or Add Custom at the top of My Services.
Remove a service
If you rent a booth:
- Select the trash can next to the service.
- Select Remove. For a service you created, the button says Delete.
How it works
- Your own price wins over the location's price and the business's base price.
- Your price applies whenever the service is booked with you, online or by a team member. Your length only applies when a team member books you. Online bookings use the business's length.
- A price set for one client, on their profile, wins over yours when a team member books them.
- When you remove one of the business's services, clients can't book it with you anymore. Your own price for it is cleared. If you add it back, it starts at the business's price.
- Only you offer the services you create. Team members can book them for you when they book with you.
- Contractors can't add or remove services. The business chooses which ones you do.
- Archived services don't show in My Services.
Common questions
Why can't I change my prices?
Employees can't set their own prices. Contractors and booth renters can. The business you work with sets which one you are.
Why is a service missing from My Services?
If you're an employee or a contractor, the business hasn't given you that service yet. Ask your manager. If you rent a booth, add it from Browse Catalog.
Can I offer a service the business doesn't have?
If you rent a booth, yes. Select Add Custom Service. Otherwise, ask your manager to add it to the business's menu.
What happens to my price if I remove a service and add it back?
Your price is cleared when you remove it. The service comes back at the business's price, and you can set your own again with Override.