Features
Every tool you need, beautifully designed
Explore the platform that's helping thousands of beauty and wellness professionals deliver exceptional client experiences.
50%
fewer no-shows
2hrs
saved daily
24/7
online booking
Fill your calendar without lifting a finger
From online booking to smart scheduling, everything works together to keep your days full and your clients happy.
24/7 Availability
Your 24/7 receptionist
Clients book appointments anytime from your personalized booking page. No phone tag, no back-and-forth emails. Just a full calendar and happy clients.
- Custom branding with your colors & logo
- Service descriptions & pricing displayed
- Real-time availability updates
- Mobile-optimized experience
Command Center
See everything at a glance
Your command center for the day. See all appointments, staff schedules, and availability in one unified view. Drag and drop to reschedule in seconds.
- Drag-and-drop rescheduling
- Staff side-by-side comparison
- Buffer time management
- Recurring appointment patterns
AI-Powered
Intelligence built-in
Our smart scheduling suggests optimal appointment times based on your business patterns and client preferences. Reduce gaps and maximize every hour.
- Reduce gaps in your schedule
- Honor client time preferences
- Balance workload across team
- Maximize revenue per day
Waitlist Management
Fill cancellations automatically from your waitlist
Automated Reminders
Reduce no-shows by 50%+ with smart notifications
Recurring Bookings
Set up standing appointments with ease
Mobile Booking
Clients book from any device, anywhere
Relationships that last a lifetime
Every detail, every preference, every visit—all in one place. Deliver the personalized experience that keeps clients coming back.
Clients
847Sarah Mitchell
2 days ago
Emma Johnson
1 week ago
Michael Chen
2 weeks ago
Lisa Park
Yesterday
David Wilson
3 days ago
Sarah Mitchell
Activesarah.mitchell@email.com
Visits
24
Lifetime
$2.8k
Avg.
$118
Balance
$0
PREFERENCES
UPCOMING
Haircut & Color
Jan 28 at 2:00 PM
⚠️ ALERT
Sensitive scalp
LAST VISIT
Jan 15, 2026
Haircut - $135
Household Accounts
Link family members under one account for easy management
Photo Galleries
Before/after photos and visual documentation
Referral Program
Reward clients who spread the word about your business
Tags & Segments
Organize clients for targeted marketing campaigns
A platform your whole team will love
From scheduling to performance tracking, give every team member the tools they need to succeed.
Team Management Dashboard
Staff schedules, performance metrics, and availability
Staff Scheduling
Set availability, manage time off, handle shift swaps—all without the spreadsheet chaos.
Performance Insights
Track bookings, revenue, client retention, and tips for each team member. Celebrate wins, identify opportunities.
Permissions & Access
Control who sees what. Staff see their schedule, managers see the full picture.
Mobile App Access
Your team can check their schedule, view client details, and get notifications on the go.
Individual staff schedules made simple
Each team member gets their own calendar view with personal availability settings
Team Schedules
Manage availability & time off
2 pending requests
Awaiting approval
Sarah K.
Mike T.
Ana C.
Emma L.
James R.
152 hrs this week
From checkout to cash flow
Secure payments, automatic invoicing, and clear financial reporting. Focus on your craft, not your accounting.
Checkout
Add a tip for Sarah
Card, Terminal, or Cash Payments
Powered by Stripe
Seamless checkout experience
Accept all major cards, Apple Pay, and tap-to-pay. Tips are built right in, and receipts are sent automatically.
Powered by Stripe
Enterprise-grade security
Understand your revenue at a deeper level
Ask questions in plain English and get instant answers. Our AI assistant helps you uncover trends, identify your best-performing services, and understand what's driving your business forward.
Natural language AI reports
Ask "What was my revenue last quarter?" and get instant answers
Save & schedule reports
Create custom reports and run them on your schedule
Automated monthly summaries
Get performance reports delivered to your inbox
Export anywhere
Download as PDF, CSV, or send directly to your accountant
Revenue Overview
$12,450
Revenue
+18%156
Transactions
+12%$79.80
Avg. Ticket
+5%Projected Next Month
$14,820
+19% growth
Simple, transparent processing fees
No monthly fees. No hidden charges. Just standard Stripe rates.
Gift Cards
Your clients' go-to last-minute gift. Sell online or in-store.
Memberships
Monthly facials, unlimited blowouts—you set the terms.
Easy Refunds
Mistakes happen. Fix them in two clicks.
Branded Receipts
Your logo, your colors. Sent automatically after every visit.
Ask anything. Get answers instantly.
The first appointment-based booking software with a true AI assistant. Query your data, generate content, and get insights—all in plain English.
Lilo AI
Your intelligent assistant
Show me my top 10 clients by revenue this quarter
Here are your top 10 clients by revenue for Q4 2024:
Client Revenue Report
Top performers with booking history
Sarah Mitchell
12 visits
$2,340
Jennifer Adams
8 visits
$1,890
Emily Chen
10 visits
$1,650
"Show me clients who haven't visited in 60 days"
"What was our revenue this month vs last year?"
"Draft a birthday discount email for Sarah"
"Which services have the highest rebooking rate?"
Natural Language Queries
Ask questions about your business in plain English. No complex filters or reports to learn.
Smart Insights
AI analyzes patterns in your data to surface opportunities you might have missed.
Content Generation
Generate personalized emails, SMS messages, and marketing content in seconds.
Predictive Analytics
Forecast revenue, identify at-risk clients, and plan for seasonal changes.
Your data stays yours
Organization data is completely siloed and never shared. AI processing happens securely within your account—we never train on your business data.
Your brand, everywhere
From your booking page to client communications, every touchpoint reflects your unique identity.
Booking Page
- Custom colors & fonts
- Logo placement
- Service photography
- Custom URL (yoursalon.lilo.app)
Communications
- Email template customization
- SMS messaging
- Appointment reminders
- Marketing campaigns
Client Portal
- Self-service booking
- Appointment history
- Payment methods
- Loyalty rewards display
Email Preview
Your Appointment is Confirmed!
Hi Sarah, your appointment has been booked.
Saturday, January 25
2:00 PM
Glow Beauty Studio
123 Main Street, Suite 100
Services
Haircut & Style
45 min with Jessica
$65
Balayage Highlights
90 min with Jessica
$150
Deep Conditioning
20 min with Jessica
$35
Total
$250
© 2025 Lilo. All rights reserved.
Receipt Preview
Receipt
Hi Sarah, here is your receipt.
Glow Beauty Studio
Downtown Location
123 Main Street, Suite 100
Invoice #
Date
INV-1042
Jan 25, 2025
Haircut & Style
with Jessica
$65.00
Deep Conditioning
with Jessica
$35.00
Subtotal
$100.00
Tip
$20.00
Total
$120.00
Paid with
Visa ****4242
$120.00
Thank you for your visit!
© 2025 Lilo. All rights reserved.
Paperless intake, effortless onboarding
Create custom intake forms, automate delivery, and let clients complete them anytime, anywhere.
New Client Intake
12 fields • Auto-sent
Personal Information
1 of 3Full Name
Required
Required
Phone
Required
Medical History
2 of 3Allergies
Required
Medications
Optional
Drag-and-Drop Builder
Create custom forms with our intuitive builder. Add text fields, checkboxes, signatures, file uploads, and more.
Smart Automations
Automatically send forms when appointments are booked, or trigger based on service type, new client status, or time before appointment.
Complete Anywhere
Clients receive a link via email or SMS and can fill out forms on any device. No app download required.
Save Time at Check-In
Forms are attached to client profiles automatically. No more clipboards or manual data entry.
Seamless client experience
Clients complete forms on their own time, from any device
Glow Beauty Studio
New Client Intake Form
Enterprise-grade protection
Your data—and your clients' data—deserves the highest level of security. We take that responsibility seriously.
HIPAA Compliant
Secure storage for medical records and sensitive client data
256-bit Encryption
Bank-level encryption for all data in transit and at rest
99.9% Uptime
Built on reliable infrastructure with automatic failover
Connected to what matters
Lilo plays nicely with the tools you already use.
Payments
Calendar
Communication
Don't see what you need? Request an integration
Start free. Grow when you're ready.
Join thousands of beauty and wellness professionals who've made the switch to modern, intelligent business software.
"Switching to Lilo was the best decision for my spa."
— Sarah M., Owner of Glow Aesthetics
