Payments

Fully Integrated
Payments

Check a client out, choose how they are paying, and Lilo records the payment and updates the invoice. You can take a card on a reader, on your phone, or record cash, then send the receipt with one tap.

An invoice in the Lilo app, numbered INV-2026. A haircut with Jannet Monroe at $97.65, a button to add a product, a promo code row, and a loyalty card estimating 90 points earned this visit. Below: subtotal $90.00, tax $7.65, total and balance due $97.65, with a Charge $97.65 button pinned at the bottom.

Tap to Pay

Take card payments on your phone

Open the invoice, tap Charge, and choose Tap to Pay. Your client holds their card or phone against the back of yours and the payment goes through. You do not need a separate card reader.

A shop owner holding out a phone while a customer taps a card against it
No card reader neededReads cards and phone walletsiPhone XS or later, iOS 16.4+

Invoices

Every visit gets an invoice

When you check a client out, Lilo creates a numbered invoice for that visit. You can add a retail product, apply a promo code, and see the tax and loyalty points before you take the payment.

  • Add retail products to the invoice before you charge
  • Apply a promo code, and see tax and points worked out
  • Email the receipt from the paid invoice in one tap
An invoice in the Lilo app, numbered INV-2026. A haircut with Jannet Monroe at $97.65, a button to add a product, a promo code row, and a loyalty card estimating 90 points earned this visit. Below: subtotal $90.00, tax $7.65, total and balance due $97.65, with a Charge $97.65 button pinned at the bottom.

Deposits

Take a deposit when they book

Open a service in your catalog, switch on Require Deposit, and enter the amount. Clients pay that when they book online and the rest when they come in. Set the amount to the full price of the service and they pay for the whole visit up front.

  • Set a deposit amount on any service or package
  • Charge the full price up front by setting the deposit to match it
  • Or have the deposit rise on its own after a client no-shows

On file

Keep a card on file

Save a client's card when you check them out on your phone, or add it from their profile on the web. Next time you can charge it without asking for it again. Memberships use the same card and bill on their own schedule.

  • Save more than one card, and set the default when you add it
  • Memberships charge automatically on their billing date
  • Charge a saved card when the client is not with you

Tips

Let the client add the tip

Before you take the payment, Lilo shows a tip screen you can turn around to the client. They pick a percentage or type their own amount, and the tip is recorded against whoever did the service.

  • Preset tips of 15%, 20%, 25% and 30%, with the amount worked out
  • Clients can enter their own amount or choose no tip
  • Each tip is recorded against the provider who earned it
The Add a Tip screen in the Lilo app, badged Hand to your customer. The total reads $97.65 with no tip yet, and four options: 15% at $13.50, 20% at $18.00, 25% at $22.50 and 30% at $27.00, plus a custom amount and a no tip link.

Rates

What payments cost you

Lilo processes payments through Stripe, and you pay Stripe's published rates. The rates are the same on Lilo Booth and Lilo Pro, and the money goes into your own Stripe account.

Stripe's published ratesSame rates on both plansPaid into your own Stripe account

Close by

The settings behind these live on other pages.

MembershipsSet up membership plans, what they include, and how often they bill.SchedulingDeposits that climb after a no-show, and your cancellation window.Your teamChoose who can take payments, apply discounts, and issue refunds.
Salon owner checking her payouts on a laptop

Ready to take your first payment?

Start your free trial, or book a demo and we'll walk you through it.

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