Referrals
Your clients are your best marketing
92% of consumers trust referrals from friends over any other marketing. Give your happiest clients a reason to spread the word — and reward them when they do.
Your Referrals
Jessica Hernandez
Earned
$45
3
Referred
2
Completed
1
Pending
3-5x
+37%
92%
4x
Growth Engine
The numbers don't lie. Referrals work.
Referred customers convert better, stay longer, and spend more. It's the most cost-effective growth channel available.
Higher Conversion
Referral leads convert 3-5x better than any other marketing channel. Trust is built in.
Better Retention
Referred customers have 37% higher retention and 18% lower churn than other acquisition channels.
Viral Growth
Referred customers are 4x more likely to refer others. One happy client becomes many.
Higher Value
Lifetime value of referred customers is 16-25% higher. They spend more and stay longer.
Referral Network
3 levels deep
6
Referrals
6
Converted
3
Levels
$4.2k
Value
Dual-Sided Rewards
Everyone wins
Reward both the referrer and the new client. Points, discounts, or free services — you decide what motivates your clients best.
- Customizable reward amounts
- Points, discounts, or free services
- Instant reward delivery
- Tiered rewards for top referrers
Automatic Tracking
Every referral, captured
Unique referral codes and links make tracking effortless. Know exactly who referred whom, and reward them automatically.
- Unique referral codes per client
- Shareable referral links
- Automatic attribution
- Real-time tracking dashboard
The Research
Why referrals are your best channel
82% of small businesses cite referrals as their primary source of new business. Here's why.
Trust referrals
Over any other advertising
Higher spend
AOV of referred customers
Repeat buyers
More likely to purchase again
More sales
vs paid media impressions
Simple Pricing
Free forever for independents.Scale when you're ready.
Everything you need to run your solo practice. No hidden fees. No feature limits. Just you, doing what you love.
Everything included
First location • Additional locations $49/mo
Scale your business without limits. Add your entire team, expand to new locations, and reach more clients.
Pro includes
Unlimited team members
Add your entire staff with role-based access
Multiple locations
Manage all your locations from one dashboard
3,000 emails/mo
Reach your clients with powerful marketing
1,000 texts/mo
Send appointment confirmations & reminders
All plans include unlimited bookings, clients, and services. Transaction fees determined by payment provider.
Ready to grow through word-of-mouth?
Elevate your network with Lilo's referral flywheel.
