Loyalty & Rewards
Turn visits into lasting relationships
Fully configurable loyalty programs tailored to your business. Set custom earning rates, create membership tiers with point multipliers, and let your clients earn rewards effortlessly.
Loyalty Member
Jessica Hernandez
Points Balance
2,450Built for Retention
Clients who stay. Revenue that grows.
Every visit earns points. Every balance is one more reason to book with you instead of the shop down the street.
Points System
Clients earn points on every visit. Redeem for discounts, free services, or exclusive perks.
Membership Perks
Give members a points multiplier and a perk worth upgrading for.
Sticky Clientele
A client with points on the books has a reason to rebook with you before they drift somewhere else.
Automatic Tracking
Points post themselves at checkout. No punch cards, no spreadsheet, no forgotten rewards.
Loyalty Points
Jessica Hernandez
Points History
Haircut & Style
Today
$10 Off Service
Jan 28
Color Treatment
Jan 22
Referral Bonus
Jan 15
Birthday Bonus
Jan 10
Points Program
Every visit earns rewards
Set your own earning rates — points per dollar, per visit, or per service. Clients see their balance and can redeem rewards right at checkout.
- Customizable earning rates
- Real-time balance display
- Multiple redemption options
- Bonus point promotions
Memberships
VIP treatment, automated
Create membership tiers with special pricing, priority booking, and exclusive services. Members feel valued, you get predictable recurring revenue.
- Tiered membership levels
- Automatic renewals
- Member-only services
- Priority booking access
The Data
Rewards that bring them back
No inflated multiples. Just what happens in beauty and wellness when regulars have a reason to return.
More regulars in the chair
Lift in clients who visit five or more times a year
Would come back for rewards
Beauty and wellness clients, asked directly
Minutes a week to run it
Points post at checkout while you're already ringing them up
Tap to redeem
The reward comes off the invoice while they're still in the chair
Simple Pricing
Grow faster with Lilo.
Simple pricing that scales with you. Try it free for 30 days.
No credit card required
All plans include unlimited bookings, clients, and services. Transaction fees determined by payment provider.
Sources
- 1.Zenoti Salon and Spa Consumer Survey, 2024. Survey of 1,400+ US respondents; 66% named discounts on services the most attractive membership perk, ahead of free products and samples at 51%. Self-reported preference. Link
- 2.Zenoti, 2025 Beauty and Wellness Benchmark Report. Platform transaction data across salons, spas and medspas: programs that incentivize repeat visits raised the number of guests visiting five or more times a year by 9%. Observational, no control group. Link
- 3.Zenoti, The 2025 Wellness Loyalty Gap, September 2025. Survey of 1,010 US adults in beauty, wellness and fitness; 70% said rewards programs would keep them coming back. Self-reported preference, not measured behavior. Link
