Loyalty & Rewards

Turn visits into lasting relationships

Fully configurable loyalty programs tailored to your business. Set custom earning rates, create membership tiers with point multipliers, and let your clients earn rewards effortlessly.

Happy client receiving service

Loyalty Member

Jessica Hernandez

VIP

Points Balance

2,450
Total Earned: 3,200Redeemed: 750

Built for Retention

Clients who stay. Revenue that grows.

Loyalty programs are proven in the appointment-based industry, leading to substantially more spend, higher retention, and greater client satisfaction.

Points System

Clients earn points on every visit. Redeem for discounts, free services, or exclusive perks.

2xreturn rate

Membership Perks

Create loyalty boosted Membership perks to attract more clients.

73%preferred perk

Sticky Clientele

Acheive 80% higher clientele retention compared to non-loyalty service businesses.

80%higher retention

Automatic Tracking

Points accrue automatically. No punch cards, no manual tracking, no forgotten rewards.

Zeroeffort

Loyalty Points

Jessica Hernandez

VIP
2,450
Current Balance
3,200
Total Earned
750
Total Redeemed
Today
Last Activity

Points History

Haircut & Style

Today

+150

$10 Off Service

Jan 28

-200

Color Treatment

Jan 22

+280

Referral Bonus

Jan 15

+500

Birthday Bonus

Jan 10

+100
30-day free trialNo credit card

Points Program

Every visit earns rewards

Set your own earning rates — points per dollar, per visit, or per service. Clients see their balance and can redeem rewards right at checkout.

  • Customizable earning rates
  • Real-time balance display
  • Multiple redemption options
  • Bonus point promotions
app.heylilo.co/loyalty/points

Memberships

VIP treatment, automated

Create membership tiers with special pricing, priority booking, and exclusive services. Members feel valued, you get predictable recurring revenue.

  • Tiered membership levels
  • Automatic renewals
  • Member-only services
  • Priority booking access
app.heylilo.co/loyalty/memberships

The Data

Loyalty programs deliver results

Industry research consistently shows loyalty programs drive significant business growth in the beauty and wellness sector.

2-3x

Member spending

More than non-members

73%

Consumer preference

Choose businesses with loyalty

80%

Higher retention

More likely to stay loyal

4.8x

Average ROI

Return on program investment

Simple Pricing

Grow faster with Lilo.

Simple pricing that scales with you. Try it free for 30 days.

No credit card required

Lilo Booth
$20/month

Built for independent booth renters

All the features you need with a streamlined experience designed for how booth renters work.

Booth Renter includes

Streamlined booth renter UX
1,500 emails/mo
5,000 AI credits/mo
Advanced reporting
Lilo Pro
$59/month

First location • Additional locations $49/mo

Scale your business without limits. Add your entire team, expand to new locations, and reach more clients.

Pro includes

Unlimited team members
Multiple locations
3,000 emails/mo
1,000 texts/mo

All plans include unlimited bookings, clients, and services. Transaction fees determined by payment provider.

Start growing today

Ready to build client loyalty?

Increase client spend, retention, and satisfaction with Lilo's loyalty features.

Full loyalty featuresNo credit card requiredSetup in 5 minutes