Lilo AI

Lilo AI is the always-on operator built into every account. It works across the product instead of sitting in a side panel — you'll see it suggesting actions inside the calendar, the message inbox, the marketing area, and the dashboard.

How AI usage is metered

Lilo AI runs on AI credits. Booth Renter includes 5,000 credits/month; Pro includes $10/month of credits. Heavy actions (campaign generation, deep insight queries) consume more credits than light ones (a single reply draft). You can see usage in real time from Settings → Billing.

Smart client replies

Drafts personalized responses to client inquiries, reschedule requests, and common questions in your business's voice. Open a message and click Draft with AI; review, edit, and send. The AI uses the client's history and your business's policies to ground the reply.

Intelligent scheduling

Suggests optimal appointment times based on staff load, client history, and travel/buffer constraints. When a cancellation opens a slot, the AI ranks waitlist clients by likelihood to rebook and drafts the outbound message.

Campaign builder & audience picker

Tell the AI a goal (“win back lapsed clients”, “promote a new service”, “fill next Tuesday”) and it builds the campaign end-to-end — picks the audience segment, writes the copy, designs the offer, and recommends send timing. You review and approve before it goes out.

Revenue optimization recommendations

Reviews your data and recommends concrete configuration changes: pricing tweaks, membership tiers, loyalty structures, service bundles, deposit policies. Each recommendation includes the expected impact and the underlying reasoning.

Business health checks

Routine automated reviews surface where the business is leaking capacity: empty slots, no-show patterns, underused providers, stale services, expiring memberships, inventory gaps, retention drops. Findings show up on the dashboard with a one-click path to fix.

Plain-English insights

Ask questions about your business in natural language — “which services have the highest rebook rate?”, “who hasn't booked in 90 days?”, “what was my revenue mix last quarter?” — and get answers grounded in your real data, with charts and drill-downs.

Forecasting

Revenue, demand, and retention forecasts based on your historical patterns. Use them to plan staffing, hours, and marketing spend. Forecasts update continuously as new data comes in.