Roles

Lilo has five team-member roles plus a special-case configuration for independent booth renters. Each role is scoped to a specific job — higher roles inherit lower-role abilities.

The roles

• Owner — full access including billing and ownership transfer. Every organization has exactly one Owner.
• Admin — full organization access except billing.
• Location Manager — manage team, services, and settings for a specific location.
• Front Desk — appointments, clients, services, products, and forms at assigned locations.
• Service Provider — own calendar, own appointments, own clients. Calendar-first; no dashboard access.
• Booth Renter — a streamlined Owner experience for solo operators. One team member, one location.

Permissions at a glance

A condensed view of who can do what. For the full rules, see each role's page.

Booth Renter is omitted from the matrix — it has the same permissions as Owner, applied to a single-team-member organization.

How roles are assigned

The Owner is set when an organization is created and can be transferred but not assigned. All other roles are assigned by the Owner or an Admin from Settings → Team when inviting or editing a team member. A team member can leave any organization at any time.