Getting started

Create your account, set up your business, and take your first booking — usually under 30 minutes.

1. Create your account

Go to app.heylilo.co/get-started and sign up with your email. Every new account starts a 30-day free trial automatically — no credit card required. You'll choose between the Booth Renter and Pro plan at the end of the trial.

2. Set up your business

The onboarding wizard walks you through:

Business name, type, and timezone
Your first location (address, hours of operation)
Branding — logo and colors used on the booking page and emails
A starter service catalog (you can edit anytime)
Your booking page URL (your subdomain on heylilo.com)

3. Add your team (Pro only)

Invite team members from Settings → Team. When you invite someone, you assign their role — see the Roles overview for what each role can do. Booth Renter accounts skip this step.

4. Build your service catalog

Go to Catalog → Services and create the services your business offers. Each service has a name, duration, price, and the providers who can perform it. Group related services into categories for a cleaner booking page.

5. Take your first appointment

You can take appointments three ways:

From the calendar — click any time slot in Calendar to add an appointment.
From a client's profile — open a client and click New appointment.
Through your booking page — share your booking link and let clients self-serve. You can find the link in Settings → Booking.

6. Get paid

Connect Stripe in Settings → Payments to accept cards in person and online. Processing rates are 2.90% + $0.30 online, 2.50% + $0.30 in person, and 3.30% + $0.30 for manual card entry — Lilo adds no markup on top of Stripe's rates.